Shipping Policy

Shipping Policy

1. Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been placed, and a second notification when your order has shipped.

  • Processing times may be extended during high-volume periods (sales, holidays, etc.).

2. Domestic Shipping (United States)

Shipping Methods & Delivery Times

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Express Shipping: 1–2 business days

Delivery times begin after your order has been shipped.

Shipping Rates

  • Shipping rates are calculated at checkout based on your location and selected service.

  • Free shipping may be offered for orders over a certain amount (optional).

Domestic Carriers

We typically use:

  • USPS

  • UPS

  • FedEx
    (May vary depending on item size or destination.)

3. International Shipping (Worldwide)

Shipping Methods & Delivery Times

  • Standard International: 7–21 business days

  • Expedited International: 5–10 business days

Delivery times vary by destination and customs processing.

Shipping Rates

  • Rates are calculated at checkout.

  • Some destinations may require additional surcharges depending on size, weight, or remote-area location.

Customs, Duties, and Taxes

  • International customers are responsible for any customs and import fees, including duties, taxes, and handling charges.

  • We cannot control or estimate these fees, as they vary by country.

  • Delays caused by customs are not the responsibility of our company.

4. Order Tracking

  • Tracking information is provided via email once your order ships.

  • Some international shipments may have limited tracking depending on the carrier and destination.

5. Shipping Restrictions

  • We do not ship to countries restricted by U.S. laws, sanctions, or carrier limitations.

  • Certain products may have international restrictions (e.g., batteries, oversized items).

6. Lost, Damaged, or Delayed Packages

  • If your package is lost or arrives damaged, contact us within 7 days of delivery.

  • We will assist with carrier claims and work to resolve issues as quickly as possible.

  • Once a package is marked “Delivered,” the carrier is responsible; however, we will still help with a support inquiry.

7. Contact Us

For any shipping-related questions, email us at: TamerShinnawi@gmail.com